I'm trying to use your gadget's time feature. I've been using the time recording features in Basecamp for years. I've tried removing and re-adding the gadget, and tried in in several browsers on Mac and PC and I always just get:

"There was a problem saving your time, please correct any errors and try again."

These are the steps I am doing to replicate:
1) Choose a project, it refreshes and I can see the other time entries in my project...
2) Hit the start timer, and let time pas....
3) Hit the stop timer. It then puts my time into the little time boxes and puts "Describe your time here..." into the text box.
4) I click on the text box. Type my message and click the little disk icon submit button.
5) It says "SAving..." and then pops up the error message.

I can manually add time to this project I'm on thru Basecamp's UI, just not through your gadget.

Please help!

Tagged: time recording

I'm trying to use your gadget's time feature. I've been using the time recording features in Basecamp for years. I've tried removing and re-adding the gadget, and tried in in several browsers on Mac and PC and I always just get:

"There was a problem saving your time, please correct any errors and try again."

These are the steps I am doing to replicate:
1) Choose a project, it refreshes and I can see the other time entries in my project...
2) Hit the start timer, and let time pas....
3) Hit the stop timer. It then puts my time into the little time boxes and puts "Describe your time here..." into the text box.
4) I click on the text box. Type my message and click the little disk icon submit button.
5) It says "SAving..." and then pops up the error message.

I can manually add time to this project I'm on thru Basecamp's UI, just not through your gadget.

Please help!

Tagged: time recording